Deployed a RAG-based customer support chatbot using AWS Bedrock, Pinecone, and AWS Lex, delivering instant query resolution (orders, billing, tickets) and reducing support volume by ~22%.
Built dynamic pricing engine (XGBoost, LightGBM) trained on historical shipping data and external signals (fuel, demand etc.). Backtesting revealed ~12% improvement in quote acceptance.
Automated email parsing pipeline leveraging GPT-3.5/LlamaIndex for structured data extraction from 4K+ monthly emails, achieving 96% extraction accuracy, reducing manual data entry by ~30%.
Built a centralized Spark-based batch processing and ETL pipeline, consolidating data from Kafka, REST APIs, and databases into Redshift, reducing duplication by ~53%.
Engineered a real-time invoice streaming system with Kafka & MongoDB Change Streams to sync financial data across multiple systems, lowering sync errors by ~12%.
Data Science Intern
Carelon Global Solutions
Created an automated document classification pipeline by fine-tuning BioBERT on patient medical records, enabling the approval or rejection of prior authorization (PA) requests with 96% accuracy.
Executed text extraction from medical documents using computer vision with OpenCV and PyTesseract, achieving 98% OCR accuracy.
AI/ML Engineering Intern
Samsung Research Institute
Developed a TensorFlow Lite-based, context-aware recommendation system for Samsung app functionalities, leveraging user interactions and Bixby data to enhance personalization, achieving a 71% Hit Rate@5.
Implemented MLflow & Airflow workflows, automating model versioning, deployment, and monitoring across multiple ML projects, enhancing efficiency and traceability.
Education
MS Computer Science
Arizona State University
GPA: 4.11/4.00
Relevant Courses: Statistical Machine Learning, Topics in Natural Language Processing, Data Intensive Systems for Machine Learning, Knowledge Representation and Reasoning, Cloud Computing
MSc. Physics
Birla Institute of Technology and Science, Goa Campus
GPA: 7.61/10
BE Electronics and Instrumentation
Birla Institute of Technology and Science, Goa Campus